HAVE SOME QUESTIONS?
HAVE SOME QUESTIONS?
HAVE SOME QUESTIONS?
Frequently Asked Questions
We connect your tools, organize your information, and create dashboards so clear that you always know exactly what’s happening in your business.
Service & Engagement
What types of businesses do you work with?
Do you work with companies that have no data systems at all?
Do you work with my existing tools and systems?
Can multiple team members request changes?
Yes. You can authorize anyone on your team to submit tickets, or you can limit access to specific individuals; it’s your choice.
How do support tickets work?
What types of businesses do you work with?
Do you work with companies that have no data systems at all?
Do you work with my existing tools and systems?
Can multiple team members request changes?
Yes. You can authorize anyone on your team to submit tickets, or you can limit access to specific individuals; it’s your choice.
How do support tickets work?
What types of businesses do you work with?
Do you work with companies that have no data systems at all?
Do you work with my existing tools and systems?
Can multiple team members request changes?
Yes. You can authorize anyone on your team to submit tickets, or you can limit access to specific individuals; it’s your choice.
How do support tickets work?
Process & Timeline
What is the process?
How long does the process take?
How do updates and changes work?
What is the process?
How long does the process take?
How do updates and changes work?
What is the process?
How long does the process take?
How do updates and changes work?
Pricing & Policies
Is there a minimum subscription length?
What happens to my data if I cancel?
What payment methods do you accept?
Are there refunds?
Is there a minimum subscription length?
What happens to my data if I cancel?
What payment methods do you accept?
Are there refunds?
Is there a minimum subscription length?
What happens to my data if I cancel?
What payment methods do you accept?
Are there refunds?
Plans & Scope
What is the difference between lump sum and subscription?
What is the difference between Monthly and Monthly Light (one subject matter)?
What counts as one subject area for Monthly Light?
Do you replace the need for a full-time analyst?
What is the difference between lump sum and subscription?
What is the difference between Monthly and Monthly Light (one subject matter)?
What counts as one subject area for Monthly Light?
Do you replace the need for a full-time analyst?
What is the difference between lump sum and subscription?
What is the difference between Monthly and Monthly Light (one subject matter)?
What counts as one subject area for Monthly Light?
Do you replace the need for a full-time analyst?
Technical Info & Data Handling
Where is my data stored?
Is my data safe?
Can you work with sensitive or regulated data?
What if my data is a mess?
Do you help us define the right metrics?
Where is my data stored?
Is my data safe?
Can you work with sensitive or regulated data?
What if my data is a mess?
Do you help us define the right metrics?
Where is my data stored?
Is my data safe?
Can you work with sensitive or regulated data?
What if my data is a mess?
Do you help us define the right metrics?